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SMC2 Blog: Building an Engaged and Retained Team for Your Global Capability Center

SMC2 Blog: Building an Engaged and Retained Team for Your Global Capability Center

In the journey of establishing a Global Capability Center (GCC), one of the pivotal steps, as discussed in our previous article “How to Hire the Right People for Your GCC in India”, is ensuring you have the right team on board. However, the journey doesn’t end there. As COO and Co-Founder of SMC Squared Steven Stephan emphasizes, “Initiating, recruiting, and nurturing a team that’s not just skilled but is also deeply engaged and retained is equally crucial.”

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